Upgrade Nuix Adaptive Security

Note: The installer does not preserve SSL configuration during the upgrade process.

Authentication upgrade considerations

Before installing or uninstalling federated authentication, review the following upgrade considerations:

If you are running Nuix Adaptive Security with local authentication and you upgrade to federated authentication, then all local users are locked.

If you are running Nuix Adaptive Security with federated authentication and you upgrade and select local authentication, and there are no enabled admin users, then all users with the admin role are enabled.

Note: This will affect users even if federated authentication is not in use. If Nuix Adaptive Security does not have any unlocked admin users, all of them will be unlocked on the next reboot or restart of the identity service.

The admin password reset function in the installer will create the admin user if it is not present. This is used to restore the admin user if you accidentally remove it or if you have an installation where you never had local authentication enabled.

Upgrade the application

To upgrade the application, follow the steps for the Nuix Adaptive Security application installation.

Upgrade the endpoint server

The steps required for upgrading the Nuix Adaptive Security endpoint server can vary significantly, especially when the upgrade skips installation versions. For any questions on compatibility, contact your Nuix solutions consultant or sales representative.

Note: During an upgrade, if the installer fails due to [Error] Step 15: Install site failed, this means that the installer cannot continue the installation because the Nuix Adaptive Security application or Web UI is running in the background. End the Nuix Adaptive Security application by opening the Task Manager and selecting End task. Close all web browsers. Then retry the installation.

To upgrade the Nuix Adaptive Security endpoint server.

Right-click the new Nuix.Adaptive.Security.Installer.exe and click Run as administrator.

Note that the installer will detect the current installation. Click I Agree to the EULA and click Next. On the Database User tab.

Click Test to confirm the account and Next should become active.

Click Next.

Continue to click Next until you get to the Upgrade tab. Click Upgrade. Once the upgrade completes, verify that the window says Installation Successful. Close the window once the upgrade completes.
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Reset the admin password

Reset the admin password from the NAS Accounts window in the installer. Resetting the password requires validated database credentials.

To reset the admin password:

Click the Reset Admin Password button. This displays the Reset Admin Password dialog box, as shown in the following image.

In the Reset Admin Password dialog box, provide a new admin password.

Retype the new admin password and then click Reset Password.

 

Upgrade the agent

In the Nuix Adaptive Security application, you can upgrade agents in the Endpoint module.

To upgrade an agent version running on an endpoint.

Go to the Endpoint module, right-click on an endpoint and select Upgrade.

Select the new version from the Installer list.

Select execute and the agent is upgraded with the new version.