Appendix E: Log file locations
ECC application and system log files are located in the following locations, unless otherwise configured.
| Product |
Log Type |
OS |
Log Location |
| ECC Server |
Application log |
Windows |
C:\ProgramData\Nuix\ECC Server\logs |
|
|
|
Linux |
/var/lib/nuix/ecc-server/logs |
|
|
|
macOS |
/Library/Application Support/nuix/ecc-server/logs |
| ECC Server |
Service log |
Windows |
Windows SYSTEM event log, for service status activity. Windows APPLICATION event log, for application events and errors. |
|
|
|
Linux |
The following file: /var/log/syslog |
|
|
|
macOS |
The following files: /var/log/ecc-server-out.log /var/log/ecc-server-err.log |
| ECC Admin Console (installed via the installer) |
Application log |
Windows |
C:\Users\UserID\AppData\Local\Nuix\ECC Admin Console 100.8\logs |
|
|
|
Linux |
~/.nuix/ecc-admin-console-100-8/logs |
|
|
|
macOS |
~/.nuix/ecc-admin-console-100-8/logs |
| ECC Admin Console (launched via the Launch button) |
Application log |
Windows |
C:\Users\UserID\AppData\Local\NuixLauncher\logs\ECC-Admin-Console |
|
|
|
Linux |
~/.cache/nuix-launcher/logs/ECC-Admin-Console |
|
|
|
macOS |
~/Library/Caches/com.nuix.cc.Nuix-Launcher/logs/ECC-Admin-Console |
| ECC Client (with or without Search) |
Verbose log (DiagnosticLog.txt), an optional log enabled in ECC Admin Console via each ECC Client computer’s Computer Configuration. Generated each time a job runs, if enabled. Intended for technical support purposes. |
Windows |
Typically placed in the Logs folder where the collection logs and report go. For Deploy and Relocate jobs, this log is placed in: C:\Program Files\Nuix\Nuix Enterprise Collection Center\Client\Logs For some jobs the log may go to: C:\ProgramData\Nuix\Nuix Enterprise Collection Center\Collection_Logs |
|
|
|
Linux |
Typically placed in the Logs directory where the collection logs and report go. For Deploy and Relocate jobs, this log is placed in: /usr/local/nuix/Logs For some jobs the log may go to: /usr/local/nuix/Collection_Logs |
|
|
|
macOS |
Typically placed in the Logs directory where the collection logs and report go. For Deploy and Relocate jobs, this log is placed in: /usr/local/nuix/Logs For some jobs the log may go to: /usr/local/nuix/Collection_Logs |
| ECC Client (with or without Search) |
Service log |
Windows |
Windows SYSTEM event log, for service status activity. Windows APPLICATION event log, for application events and errors. |
|
|
|
Linux |
/var/log/nuixECCclient.log |
|
|
|
macOS |
/private/var/log/nuixECCclient.log |