Administration Console logs

The application log

Administration Console keeps a running log of its activities – including commands sent from Administration Console to the ECC Server. This log can be helpful to Nuix Support Staff in resolving any issues you may encounter. You can access this log as follows:

Click the P2843L57#yIS1 button near the upper-right corner of the screen to access the menu, then select Application Log.

The Log dialog displays:

P2845#yIS1

You can purge all accumulated log entries from the Log, sort or group entries, and enable debug-level logging (detailed logging), using the toolbar buttons described above.

By double-clicking a log entry, you can view detailed information about the selected event.

If Administration Console encounters an error, such as an "Unhandled Exception", the applications colors will become tinted and a red and white "X" will appear at the top of the screen, as shown below:

P2849#yIS1

You can click this red and white "X" button to display the Application Log and view the errors. Do not purge the log – contact Nuix Technical Support for assistance.

The runtime log

Administration Console maintains an activity log file known as the "runtime log". You can access this log file in the following path:

Operating System

Runtime Log File

Windows

C:\Users\UserID\AppData\Local\NuixLauncher\logs\ECC-Admin-Console\application.log

where UserID is the currently logged in username

Linux or macOS

From a command-line shell, locate the log file with the command:

sudo find / -name application.log -type f