Perform an upgrade
As newer versions of Nuix Neo are made available, Nuix provides support to upgrade to the latest version rather than performing a new installation each time. Use the information in this section to upgrade an existing installation to the latest release.
Supported upgrade paths:
| Installed version |
Upgrade to… |
Notes |
| Pre-v9.10 |
v9.10.x |
Only v9.10.x installations can be upgraded to Nuix Neo. |
| v9.10.x |
Nuix Neo (any version) |
MariaDB to PostgreSQL data migration required. |
| Nuix Neo (any version) |
Nuix Neo (any version) |
Direct upgrade. |
The upgrade process includes the following steps:
Prepare: Capture a snapshot of existing configuration settings, make backups, and uninstall Nuix services from v9.10.x based installations if necessary.
Upgrade: Run the installers that are required based on your upgrade path.
Configure: Perform the following configuration steps based on your upgrade path.
Apply the configuration snapshot to restore previous settings.
Migrate database data (v9.10.x only).